(Top) Patrick McGarry, Michael Crockatt, Doug Norris, Sueling Ching (bottom) Louis Plouffe, Margaret Dennis
This morning, members gathered to enjoy a continental breakfast, network, and panel discussion on the results of the 2018 Capital Aging Report. Lead by one of Canada’s leading experts on the Census, Doug Norris, PhD, Senior Vice President and Chief Demographer presented the report along with 5 things you can do to market and serve older consumers better:
- Recognize the realty of today's older population
- Provide good customer service
- Develop new or modified products
- Account for seniors' use of the internet and social media
- Recognize that the older population also spends for others
We are grateful to Patrick McGarry, Member of The Council on Aging of Ottawa, for moderating this morning's discussion and to our expert panel Louise Plouffe PhD, Michael Crockatt, President and CEO of Ottawa Tourism and Margaret Dennis, Retirement Living Consultant who shared valuable insight on how businesses can serve this booming market better.
Thank you to our sponsors!
If you're looking for a round of Ottawa golf, you've come to the right place. Cedarhill Golf & Country Club is one of the top Ottawa golf facilities. Nestled amongst one of the region's most distinguished residential communities, the mature, well-maintained, par-70 layout with three tee decks ranging from 5,135 to 6,316 yards, provides an enjoyable experience for golfers of all skill levels.
Chartwell Retirement Residences is the largest operator in the Canadian senior living sector. With over 175 locations across four provinces in Canada, it is very possible there is a Chartwell retirement or long-term care home in your neighbourhood.
Chartwell offers a range of senior living options across North America including independent and assisted living retirement homes, memory care, long term care and extended care residences. We offer our residents a safe and rewarding lifestyle in a seniors housing community that they are proud to call home.
The Ottawa Citizen