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  • Diane J. Brisebois (left) Sueling Ching (right)Diane J. Brisebois (President & CEO Retail Council of Canada; Sueling Ching (CEO)

    Retail Council of Canada

    Diane J. Brisebois

    Diane expertly shared a presentation outlining lessons from the retail industry that benefit all businesses today. The key take-away for me was . . . if it’s trending – try it! The differentiator between those winning and those “not winning” is the willingness to embrace change, follow trends and integrate technology. There is no question the pace and scope of change is tremendous, however so are the opportunities. Retail is not dead, it’s changing, as it always has. In fact, contrary to popular news stories, “in store sales” still represents over 90% of total retail sales. The question is, what retails spaces will be successful?

    It will be those creating experiences, leveraging social media and offering personalized customer service. Watch for ‘voice activated shopping’, ‘high automation in service’ and ‘technology as an experience’. And although millennials are driving a lot of the change in consumer behaviour, all demographics are getting on board. According to Diane, “most baby boomers are wannabe millennials.” ...continue reading

    Find out more about the Retail Council of Canada at retailcouncil.org

     

    Click here for the powerpoint presentation

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    The Stonebridge Golf Club is not only a club but also a community. The 18-hole course snakes, through the community and borders Jockvale Road.

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    Ottawa Employment Hub is funded by Employment Ontario as a Local Employment Planning Council (LEPC) pilot. 

    Connect - The Ottawa Employment Hub will connect with employers, service providers, and other stakeholders for mutual learning and leveraging each others' knowledge and expertise to connect job seekers and learners to jobs.

    Plan - They will collaborate as a community to identify local opportunities and challenges in the local labour market.

    Learn & Work - through connecting and planning, the Ottawa Employment Hub will connect job seekers and learners to the programs and services that they need to become the human capital for which local employers are looking.